Privacy policy

                Doha Driving Academy – Privacy Policy
                Last Updated: [10/08/2025]

                1. Introduction

                This Privacy Policy governs the website www.dohadrivingacademy.com (the "Website") and all services provided by Doha Driving Academy ("we," "us").

                We are committed to protecting your privacy in compliance with Qatar's Personal Data Privacy Law (No. 13 of 2016) and international best practices.

                2. Information We Collect

                We process:

• Identification Data: Full name, QID/passport copies, photographs, license details.

• Contact Details: Phone number, email address, residential address.

• Training Records: Course progress, test results, attendance logs.

• Health Data: Eye-test results (conducted on-site for license eligibility).

• Technical Data: IP address, browser type (via cookies, as detailed in Section 7).

• Payment Details: Transaction records (no storage of credit/debit card/bank account numbers).

                3. How We Use Your Data

                Your information is used to:

• Process registrations and submit license applications to Qatar’s MOI Traffic Department.

• Schedule training, issue certifications, and manage your file.

• Communicate service updates (with consent) and respond to inquiries.

• Improve our website and services through anonymized analytics.

                4. Data Sharing & Disclosure

                We only share data with:

• Qatar Traffic Department (mandatory for licensing).

• Accredited testing authorities (for exam administration).

• Secure payment processors (for transaction handling).

• No third-party marketing without explicit consent.

                5. Data Security & Retention

• Encryption: All data is stored in Qatar-based servers with encryption.

• Access Controls: Restricted to authorized personnel only.

• Retention Periods:

• QID copies: Retained for 3 years post-license issuance (as required by MOI).

• Training records: Archived for 5 years for compliance.

                6. Your Rights

                You may request:

• Access to or correction of your personal data.

• Deletion of data (where permitted by law).

• Opt-out of marketing communications.

• Withdrawal of consent (without affecting prior processing).

                Submit requests to:
                📧 info@dohadrivingacademy.com
                📞 +974 44792263

                7. Cookies & Tracking Technologies

• Essential Cookies: Required for Website functionality (e.g., login sessions).

• Analytics Cookies: Anonymized traffic analysis (opt-out via browser settings).

• Consent Management: We use a cookie banner to seek explicit consent.

                8. Special Provisions

• Health Data: Eye-test results are securely shared only with MOI/licensing bodies.

• Breach Notification: Users will be notified of data leaks within 72 hours as per Qatari law.

                9. Policy Updates

                Changes will be posted here with a revised "Last Updated" date. Continued use of our services constitutes acceptance.

                10. Contact Us

                For privacy concerns or requests:
                🏢 Building 11, Street 55, Zone 71, Izghawa, Doha, Qatar
                📞 +974 44792263
                📧 info@dohadrivingacademy.com